We aim to ensure that you receive your order as quickly as possible.
Once your order is successfully submitted, the warehouse then processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive an email notification containing your tracking information.
Please note that the standard delivery time of 5-20 business days are estimates and may vary depending on circumstances like distance, local holidays, and any other external factors outside of Popmoca's, and courier’s control.
While we always strive to have our orders delivered on time, we acknowledge that the unforeseeable is inevitable. External factors outside of Popmoca’s and its courier’s control, such as extreme weather conditions and technical failures, are bound to occasionally cause delays, and we ask for your patience and understanding when they do.
Additionally, please note that during promotional campaigns, delivery times may be longer than usual.
Feel free to email email@example.com if you have any questions about your order's status. Alternatively, if you already have a tracking number, please feel free to check the status via the 17track.net